Consistent technical capability across your service network
For aftersales, service and technical training leaders who need distributors, field engineers and customer teams to work to the same standard on the same equipment.
The bridge between equipment knowledge and operational capability.
OEMs know their machines and support them well. ProFactor works on what surrounds the machine: the product, the material, the operator, maintenance practices, production conditions, troubleshooting experience and the people responsible for keeping the equipment running.
Equipment specialization, worked in depth
One current area of specialization is Flow Pack equipment and applications. The same methodology scales to other packaging, processing and automation technologies.
- Sealing
- Cutting
- Film behavior
- Temperature
- Product feeding
- Synchronization
- Sensors
- Mechanical adjustments
- Preventive maintenance
- Troubleshooting
- Operator and maintenance interaction
Additional equipment categories are added as the methodology expands.
The platform behind the standard
A technician selects the equipment, describes the symptom and follows a diagnostic path built from the plant's own experience.
- No seal
- Poor cut
- Film tracking problem
- Product positioning problem
- Incorrect temperature
- Product detection problem
- 01Possible causes
- 02Diagnostic tests
- 03Corrective actions
- 04Related procedures
- 05Training
- 06Previous cases
Full diagnostic content is available inside the member environment.